Shipping and Returns
Shipping Information for Irish Shopper Limited T/A ulster-scot.com
We use a variety of companies to despatch products including the Post Office, local and national couriers.
Goods are despatched and delivered to most Irish and UK addresses including Isle of Man & Channel Isles inside 10 days. Goods to Europe can take up to 14 days with the rest of the world taking anything from 1 - 4 weeks. Do bear in mind in most cases delays are caused by local Customs authorities.
Personalised items naturally take longer to arrive and we would ask all customers to wait 28 days before reporting non delivery.
Orders are sent at buyers risk.
Customers who wish to have their orders insured in transit for damage and loss should contact us before ordering to
obtain a quotation for insured delivery. Customers are required to keep any damaged items and packaging until given
further instructions re claiming for a replacement.
Returns Information for ulster-scot.com
We hope all customers will be happy with all items ordered from us. We however give everyone 14 days from receipt of goods to examine these and if not happy return for a refund. Items should be returned unused and with all original packaging. Customers are responsible for return postage costs. For undamaged goods we reserve the right to charge a 10% restocking fee.